Janesville Toyota dealer awaits rush on repairs

By JIM LEUTE ( Contact )   Friday, Feb. 5, 2010
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— Bill Hesser was at his desk at Hesser Toyota-Scion earlier than normal Thursday morning.

“Maybe today’s the day,” he said.

Hesser and his staff have been waiting for a rush of area Toyota owners since the automaker announced two major U.S. recalls covering millions of vehicles.

But for Hesser, it’s yet to happen.

Toyota has recalled eight popular vehicles that have gas pedals that can get trapped under floor mats or become stuck on their own and fail to return to the idle position.

Meanwhile, the U.S. Department of Transportation opened an investigation Thursday into brake problems in the 2010 Prius, the latest in a series of safety troubles at Toyota that have confused drivers and strained the Japanese automaker’s relationship with U.S. regulators.

Toyota earlier Thursday acknowledged design problems with the brakes in its prized gas-electric hybrid, but said it was still deciding how to inform customers and whether a recall is needed.

As far as the gas pedal recall is concerned, Hesser said his staff has been fully trained to fix the problem and has the parts to do it.

“If there’s an issue, we want to resolve it,” he said. “It’s a 10-minute fix—15 at the most—and you’re on your way.”

Through Wednesday, only one person had pulled in off the street to have the repair. Others have been serviced through appointments and proactive calls and e-mails from Hesser’s staff when news of the recall first surfaced.

“We’ve trained our people, and we’ve got the parts,” he said.

Customers can either make an appointment or stop in at the dealership on Humes Road.

“We’ve been expecting a deluge.”

Hesser said his staff is prepared to extend its regular service hours if necessary. He said he’ll make that call as demand warrants.

And it could surface, he said, based on the numbers of Toyotas in the service area Hesser Toyota is responsible for.

“There are a lot of cars out there, but our people are prepared for it,” Hesser said.

Since the recall, Toyota trimmed production and ordered dealers to stop selling the affected vehicles.

Hesser said he’s noticed the fallout on the sales side of the dealership.

“It’s slow,” he said. “It just seems that people are locked up and frozen. They’re not doing anything.”

Toyota for the first time on Thursday gave an estimate of the costs of the global gas-pedal recall. The $2 billion total represents $1.1 billion for repairs and $770 million to $880 million in lost sales.

Toyota is expecting to lose 100,000 in vehicle sales because of the recall fallout—80,000 of them in North America.

reader COMMENTS
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(76)
woody
Feb 24, 2010 at 8:48 a.m.
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Toyota is only sorry they got caught.

frogger
Feb 10, 2010 at 6:09 p.m.
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I heard Honda has some issues also.
I heard Ford has some issues but only heard a snippet about it and nothing else so far. Maybe they could repeat it like they are repeating the Toyota stuff over and over and over.

vlygrl6780
Feb 9, 2010 at 11:44 p.m.
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I agree with musiclastsalifetime....I own a hyundai and now drive to Madison to get my car serviced (things that I can't do myself). Maybe other people are doing the same and that's why Hesser thinks "it's slow".

Ninjadude
Feb 9, 2010 at 11:34 p.m.
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Here is the link to Cars.com's American Made Index list.

http://www.cars.com/go/advice/Story.jsp?...

Ninjadude
Feb 9, 2010 at 11:31 p.m.
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Cookiedough- As usual, you might want to actually check your "facts". If you did, you might have known that the GM truck assembly in Oshawa, Ontario ceased in 2009, Leaving Fort Wayne, Indiana and Pontiac, Michigan as the truck plants. Also, check out Cars.com's American Made Index list.
The list takes into account where the vehicle was built, AND its domestic parts content. The results speak for themselves. I rest my case.
http://editorial.autos.msn.com/blogs/aut...

Ninjadude
Feb 9, 2010 at 11:07 p.m.
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Uh oh, looks like Toyota pulled the hat trick! Apparently Corollas steer wherever they want to! http://editorial.autos.msn.com/blogs/aut...

It just keeps getting better and better! Poetic justice!

Ninjadude
Feb 9, 2010 at 10:45 p.m.
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Cookiedough- Just be sure to buckle up every time you start that "powerful" 5.7L to start another round of Toyota roulette. Its your choice to drive your defective POS on the road, which isn't a very smart decision, but then again your choice to buy Toileta junk wasn't too bright either. I just hope you don't hurt anyone else when your "powerful" 5.7L randomly decides to accelerate.

cookiedough
Feb 8, 2010 at 11:34 p.m.
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Ninjadude, the gizzmo/gadget that controls the toyota brakes is electronically controlled, not mechanical. Mark my words, the metal shim is a quick fix, not the solution. You will see in a couple of years when the metal shim has problems as well. The issue may well come out that the electronics are at fault in a year or two which is a gizzmo not needed. The part is made incorrectly by a different company as the other Toyota non recalled gas pedals. Toyota should really replace all 4.5 million gas pedals with the other mfg. who has no problems instead of this metal shim quick fix. By the way ninjadude, the most popular bought GM truck is the 1/2 ton crew cab and they are almost exclusively built in Canada, not the USA where all 1/2 ton tundras are built in American (like San Antonio TX) and the tundra has more American made parts than any other 1/2 ton truck on the market today. You can also easily maneuver and steer and brake easily with the monster tundra truck going 60 mph and shutting the engine off after putting it into neutral. Try it sometime on the Tundra - easy to do. Am I happy that my tundra has a gas pedal recall, not really, could care less because I'm in no rush to get it done. From what other tundra owners have experienced after getting the gas pedal recall done, some claim the gas pedal with the shim installed makes the gas pedal feel loose or jiggly going down the road over bumps and also reduces friction so it is way too easy to push down on the gas pedal causing easier rocket launches in the already way too fast, torquey, and powerful monster of a beast tundra engine. You wouldn't understand the power and torque the 5.7L tundra has because you either drive a chevy, ford, or dodge 1/2 ton truck which doesn't even come close to the raw power of the tundra.

Ninjadude
Feb 8, 2010 at 9:42 p.m.
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916- Turn off the ignition? Really? Do you realize you would then lose power steering and power brakes? How safe is that? You might want to put more "rational" thought into your how to stop a Toyota course of action.

Ninjadude
Feb 8, 2010 at 9:37 p.m.
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916, I would take the Chevy truck that was made in Fort Wayne, Indiana! Buyers CAN and SHOULD specify that they want one that is USA assembled, and not one of the very few models that is Mexican assembled.

pubsrus
Feb 8, 2010 at 6:56 p.m.
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Just read toyota is pulling their advertising in 5 states over "too many news stories on the recall". Wah wah wah, i am going to take my ball and go home. toyota--moving forward and i can't stop!

916WI
Feb 8, 2010 at 7:16 a.m.
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youre welcome--I didn't allude to that at all, I simply posed a question to see if it was considered more "anti-american" to buy a car built in Mexico using foreign labor vs. building a Japanese car in American using American labor.

Shopierehuh....I can pick out examples to support my side just as easily as you can pick out examples to support yours. That list of top American-made cars with at least 75% American made parts content that your Silverado is #5 on.....guess which car is #1 on that American made list. Yep--the Toyota Camry in question.
http://www.cars.com/go/advice/Story.jsp?...
Maybe it was a bad move for Toyota to bring production/parts manufacturing here after all? Huh?

Skeeter--it's a WORLDWIDE recall, because Toyota uses their parts in cars the sell--get ready for it--WORLDWIDE! That was an easy one:)
http://www.cnbc.com//id/35128753
If you were in the position where you were driving my car and it accelerated--we would have never made it to 120mph. While you were freaking out, screaming and crying, I would have calmly reached over and turned the key or pushed the engine stop button. You might be one of those people who lose rational thought in extremely high stress situations, I'm not.:)

nurse4u
Feb 8, 2010 at 2:13 a.m.
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IF the car doesn't stop accelerating, you can usually throw the gear into neutral and try to steer away from potentially deadly impacts. Eventually the car will gear down...then shut off the ignition...

And this is why I buy American..

skeeterxs170
Feb 8, 2010 at 12:20 a.m.
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Anyway (shopier) I just went back & looked at 7 out of your 48 page of posts & couldn't find 1 that was positive, either bashing the JVL Gazzete staff, or picking apart someone that had a little something to say? Sorry that you have nothing positive to add, or any info that was worthy! I'm man enough to say a 2007 technically car could be 4 & yes I said it again 4 years old! Can you man up for your idiotic 48 (yes 48) pages of negativity?

skeeterxs170
Feb 7, 2010 at 11:44 p.m.
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I believe you can get 2007 cars by Oct. & as early as April if you buy Toys. so it was PRETTY MUCH 4 YEARS. Also now it's startin to go back to 2004, what a mess and not by MY MATH either!

skeeterxs170
Feb 7, 2010 at 11:36 p.m.
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My bad 3 years, but come on 3 years and done nothing?

Shopierehuh
Feb 7, 2010 at 11:19 p.m.
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"the fact that TOYOTA has known about it since 2007 (4 years for the mentally challenged) and done NOTHING!" (skeetersx170 @ 9:48pm)

Uhhhh, I keep checking and double checking my math skeeter, and I'm in 2010. Did I miss a year of my life or something? I even checked this computer down at the lower right by the time readout and it says it 2010. Is it a conspiracy of some kind? (2010-2007=3)

skeeterxs170
Feb 7, 2010 at 10:12 p.m.
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Btw Rich lol maybe they wew right! Something I don't understand is the Billions in bailouts to the big 3 and then spent 2 million for a 30 sec commercial? Write offs? Or just stupid? And it was a Chrysler commercial!

skeeterxs170
Feb 7, 2010 at 9:48 p.m.
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916 Um realalistically you haven't listened to the 911 call where the passenger called when they WHERE GOING 120 MPH when they hit the T in the road, and 4 people died!!! Go ahead and and buy what ever you want as will I! Scenario; Let me sit as a passenger in your car, with my foot mashed to the floor (besides elbowing me in the face) whatcha gonna do? I'm not po'd about the recall, (every manufacturer has them) what I don't like is the fact that TOYOTA has known about it since 2007 (4 years for the mentally challenged) and done NOTHING! That's my problem! Yes I drive CHEVY and only CHEVY. I am not against any one driving what they want! Your money, drive whatever you want, but own up to the problems. Like I stated in my 1st comment, "Please take your POS to the dealer and get it fixed because I don't want to be sitting at a stop light and get hit! I don't care what make it is! Pretty much self explanitory as I see it. To get into another story, what about the break system? You claim that the parts were made in Indiana at CTS, hmm? Kinda makes me wonder why there's a WORLDWIDE recall? A company named psiling (spelling may be incorrect) makes the break and throttle parts for all but 10% of the parts for Toyota! Gee sounds like an American company to me! If in fact it's an American part co. that made the mistake then THEY need to own up for it! However if it is Toyota, make MAKE IT RIGHT AND DON'T TRY TO HIDE IT!

RichE95
Feb 7, 2010 at 9:39 p.m.
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I am confused by the continuing slugfest between GM people and import drivers. I thought they liked each other. Every Obama sticker I saw in Janesville was either on an import or said UAW for Obama. Only geeky old goats in their Buicks and Impalas had McCain stickers.

Shopierehuh
Feb 7, 2010 at 7:18 p.m.
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"Would you rather buy a Honda that was built by American workers in Ohio or a GM truck that was built by Mexican laborers in Mexico?"--916wi strawmanned at 4:28pm.

Actually, my 09 GM Truck (Chevy Silverado) was built in Fort Wayne, Indiana, with over 75% domestic content in parts.

A little information on that Ohio-built Honda and a couple of others;

Ohio-built Honda CR-V comes in at just 10 percent. (domestic content) That portrait of urban frugality, the Toyota Prius? It's imported from Japan - and so are suburbanite favorites like the Nissan Murano and Toyota RAV4. Cars.com

From The Detroit News: http://apps.detnews.com/apps/forums/auto...

yourewelcome
Feb 7, 2010 at 6:16 p.m.
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"Despite massive cuts, GM and Ford employ more people than Toyota and Honda, and still make more cars here, on US soil. The most American car is still a Ford, followed by a Chevy, and the profit still stays here at home. The names on the cars trace back a hundred years or more, and symbolize the American Ideal for generations of people: a good job, doing something worthwhile, building something that lasts, and leaving a legacy in sheet metal, glass and rivets."

yourewelcome
Feb 7, 2010 at 6:13 p.m.
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916WI, nice try to justify your side of the story. Its to bad you dont explain the whole story and not just the part that supports your argument. The fact is that the actual cost of the few hundred auto workers assembling your Hondas is merely a very small percentage of the cost of a vehicle. You fail to mention the parts(mostly imported read your parts content), research and developement, etc...... Most of that money leaves this country. You make it sound as if all GM products are made in Mexico and all of Hondas vehicles are made hre in the US. To bad thats not even close to being fact.

916WI
Feb 7, 2010 at 4:28 p.m.
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Skeeter--Relax!!:) It's not "at least 5 seconds" it's 2 to 3 seconds. It's a large button right on the dash that the owner has to push several times a day when they drive the car. Do you seriously think that any of this is going to be happening at 120mph??? Come on let's be realistic........:)

Kirny--The management of the American automakers along with the UAW got fat, lazy and greedy. In the 60's and 70's they laughed at the products that the "insignificant" Japanese companies began bringing into this country. The big 3 continued to pedal crap into the 90's(Iacocca basically came out and said this in a marketing campaign!) all while the Japanese continued to gain market share. As soon as they perfected their cars for one segment, they would branch out into another creating companies like Infiniti, Acura and Lexus along the way. They have invested heavily in American employees and American manufacturing. Let me ask you this...Would you rather buy a Honda that was built by American workers in Ohio or a GM truck that was built by Mexican laborers in Mexico? With the vast majority of the car's purchase price staying with the workers that actually made the car, surely you would buy the Honda to support those hard working Americans......correct???

yourewelcome
Feb 7, 2010 at 4:24 p.m.
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I dont think its necessarily about the recall itself. More like its about the size of the recall and the fact that Toyota is no better than GM or Ford anymore.

Synergy08
Feb 7, 2010 at 3:38 p.m.
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People act like this is the first recall to ever happen in the Auto Industry. I had a recall on almost EVERY Gm vehicle Ive ever owned (5). Thats what happens when something gets mass produced.

kirny1
Feb 7, 2010 at 1:59 p.m.
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You can bash, you can trash. What it all comes down to is, Why do people wish to support a foreign country and ignore their own? I don't get it and don't think I ever will. A person needs to read up on the history of our auto makers during all the wars and see how they contributed to the war efforts. They made tanks,jeeps, guns,ammo, etc. for our troops so they would have the best equipment to defend our country. Now you hear from retired vets that now support a foreign country and not their own. We are the supporters of this great nation. Why do so many refuse to do so? I don't mean paying taxes either! Most of us do that anyway. Support the U.S. by buying the products owned by U.S. based companies. You don't have to be a rocket scientist to know that foreign car factories in the U.S. send their profits back to the home country. How does that help? I think as long as we live in this great nation we should buy the products and have the profits stay here and not over there. God Bless America and the people that live here.

skeeterxs170
Feb 7, 2010 at 1:20 p.m.
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On the keyless models if you just push in the button it won't shut off the car! You have to press and hold the button in for at least 5 seconds! Well, traveling at 120mph I'm not sure how long you could switch your attention from the road to the button and hold it in for that long! Maybe an emergency shut off switch should be installed for cases just like this?

dmfd24
Feb 7, 2010 at 11:25 a.m.
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Hey Toyota.....How you doin?

Unidentified
Feb 6, 2010 at 11:32 p.m.
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916WI: That isn't exactly how I worded it, but yes people have been killed and many injured. Unfortunately, not everyone knew to put their cars in neutral. As far as Toyota's being refined, that's laughable. They keep essentially the same design from year to year and rarely innovate. Nearly every major automotive innovation has come from domestic auto makers. Toyota has benefited from extremely good press even while their designs have always been less than exciting. I don't have a problem with people buying what they want. However, for years I've heard nothing but bashing domestic automakers who rarely get credit when deserved. Hopefully this will even the playing field a bit. Now it's up to the domestic auto makers to step up to the plate and not screw things up again.

TheAnswerIs42
Feb 6, 2010 at 7:58 p.m.
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It is my understanding that, like SFR has stated, in the case of the accident that killed 4 the car did not have a key (you have to hold in the ignition button for 3 seconds to deactivate it which is probably not as obvious as turning a key to off. Also- in this particular vehicle the car will not let you change gears (or go into neutral) once it is above a certain speed.

916WI
Feb 6, 2010 at 7:07 p.m.
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SFR you are correct.....It's even easier on the keyless models. All you have to do is push the engine start/stop button......I understand where you're coming from. Several friends of mine have American cars and whenever I travel, I rent an American car--so I have been around and driven the latest products that the American companies offer. Reliability may be on par, I just honestly prefer the Japanese cars. The designs are more appealing and the engineering seems a little more refined. If a person prefers an American car--great--buy it. Just don't turn around and condemn someone for buying a Toyota or a Honda--it's their money, let them spend it on what makes them happy.......

yourewelcome
Feb 6, 2010 at 7:02 p.m.
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Seems Buick is tops in vehicle dependability.

SFR1992
Feb 6, 2010 at 6:39 p.m.
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916 - The newer models don't have keys anymore. It's a push button ignition system and it works a little differently. By the way, you seem like the type that only reads Consumer Reports when researching vehicle info. The bad thing is that CR is heavily biased towards foreign vehicles. Try Motor Trend or Car and Driver. They are showing that domestic products have made leaps and bounds in build quality. This whole 'I only buy foreign' motto is the result of bad information along with a few bad buys. I'm not saying either side is perfect but it's worth taking a look back at what this country can build.

916WI
Feb 6, 2010 at 1:31 p.m.
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Unidentified--A "killer car"??? A little dramatic huh?:) It's not like the car will roll over and burst into flames while you are in it!!! For someone to be able to take the time and call 911 and talk to the operator about a car accelerating out of control is a little crazy. There's a thing called a key that goes into the ignition. It's located on the steering column or the dash. If you turn this key counterclockwise the car will stop running. It's an amazing concept--try it the next time you go to shut your car off--it really does work!!!

yourewelcome
Feb 6, 2010 at 1 p.m.
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I still have my 93 Silverado. 270000 miles. still on original motor and tranny. Never left me stranded when it was my daily driver. Have kept it all these years just because I know it will always be ready to go when called upon. Comes in very handy in the winter when it snows. Better to drive the ol truck in the salt and snow then the new vehicles. I dont think Ill ever get rid of the ol truck.

woodsman
Feb 6, 2010 at 12:21 p.m.
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Not to down size the accident that happened,but people no matter what you are driving,if the gas petal sticks just put it in neutral,let the damn motor blow,people should be thinking about what if's when they drive! I wish this driver would've done it. 92 CHEVY TRUCK,420,000mi. 2 alt.,Batt,S.,1trans.,1gas tank,1 intake gasket,1 4X4 censer,tires,, 1 HEADLIGHT REPLACEMENT, 916 i suppose i should've got rid of it years ago,damn thing just keep nickel & dimeing me to death!! RIGHT

Unidentified
Feb 6, 2010 at 11:49 a.m.
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Through the entire GM shutdown news cycle I'd had to listen about how great foreign cars are. Now the truth sets in and those owners say we are foreign bashing? Sure, all automotive companies have recalls. However, this is more than a recall; the company actually had to stop producing cars. Owners have been reporting problems for years. However, since the media is so fixated on imports the stories never gained traction. It wasn't until that frightening 911 phone call of a family driving into traffic and off an embankment that the press finally woke up. Toyota engineers these cars. For Toyota or owners to blame a supplier is sheer denial. So now their trade in values have plummeted and they question paying a premium price for a car that has the potential to kill or injury them. Damage control 101. I've owned nothing but American cars and I've never had a recall that was more than a minor fix. Certainly nothing blatantly life threatening.

916WI
Feb 6, 2010 at 11:26 a.m.
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Correct woodsman--Considering the amount of money I spent repairing my last American car was far more that what I had spent on the next 5 Japanese cars combined, the $20 OEM valve cover gasket was definitely an expense that I did not mind paying for:)

Ninjadude--The people could either blame Toyota or just as easily blamed the American company that manufactured the part for Toyota. As I said, the only Japanese cars that I have bought--all 5 of them--have been manufactured in Japan. As far as your other comment, if I'm going to spend thousands of dollars, why do it with a company that burned me in the past? I have had no issues with Japanese quality, I am MUCH more impressed with the design of their cars and the resale value on their cars is much greater than the domestic cars. It makes no sense to give up what has been a sure thing, especially considering the amount of money these things cost. Besides I am supporting the domestics with my tax dollars used in the multi billion dollar bailout of the UAW and the manufacturers--I'm doing my "pro-American" part:)

Kawi--Your experiences are good to hear--if you are happy and have had good luck with GM's products, by all means stick with them. My only problem is with people that tear into others that have had different experiences, and have gone a different direction because of it--especially the really ignorant people who throw out the label of "Jap crap" without ever having owned a Japanese car themselves.....

woody
Feb 6, 2010 at 11:25 a.m.
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Pictures showing the actual repair. Will it work?

http://www.thetruthaboutcars.com/ttac-do...

woody
Feb 6, 2010 at 11:10 a.m.
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Toyotas fix might not fix the problem either. The shim will remove some of the friction that gives the pedal some feel. Will that be a good thing? Have any of you had the fix yet?

kawisixer01
Feb 6, 2010 at 10:46 a.m.
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916 I'm not real sure where you pull your 60,000 figure from? (your rear end perhaps?) I've got 115,000 miles on my 2002 chevy truck and have yet to have it break down or even need any parts replaced that aren't on the scheduled maintenance. At 95,000 I replaced the brake pads and upgraded to slotted rotors. At 100k I replaced the spark plugs and wires more for piece of mind than anything, not due to any failure. Oh and the second set of tires is just about worn out. I'm not easy on this vehicle in any way either. I regularly take it off road to get to favorite hunting spots on lumber land, and I also pull trailers/boats with it pretty often and tend to stop in the winter and pull people out of snow banks that I come accross.

woodsman
Feb 6, 2010 at 10:41 a.m.
(This comment was removed by the site staff.)
Ninjadude
Feb 6, 2010 at 10:36 a.m.
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Cookiedough- This is an accelerator issue, not a gadget/gizmo issue. BIG difference as far as safety goes.

Ninjadude
Feb 6, 2010 at 10:32 a.m.
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916- Way to have faith in your fellow Americans by vowing to only buy a Japanese manufactured car. You truely are clueless about domestic quality nowadays. There simply is no quality gap ANYMORE! Maybe domestic resale wouldn't be as low if people like you didn't insist on buying foreign, and would in turn buy domestic, thus driving up the demand for domestics. You just don't get it and probably never will. Just keep buying foreign, and keep supporting THEIR economy!

cookiedough
Feb 6, 2010 at 10:24 a.m.
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all mfg. cars have their recalls and no one can question that as said before. If all mfgs. got back to building a reliable car without all the fancy gadgets on them which are going to distract drivers like computers telling you crap you don't need to drive, all will be better in the long run. Unfortunately, we are responsible for putting an end to all this computer gadgetry distracting drivers on the road and if we all stop buying mfg. cars that have DVD players, voice recognition commands which don't always work, bluetooth, ford's sync system and other mfg. gizzmos, the car mfgs. will get back to basics and build a solid (rattle free), quality component like decent seats/dash materials that do not break in 3 months after driving the new car off the lot. But, all these techy buyers want the latest and greatest (my neighbor is one of those idiots) gizzmos which distract drivers attention and causes accidents. Ask my techy neighbor who caused an accident because he dropped a techy gizmo on the floor and took his eyes off the road and smashed into a parked car stopped at a stop sign. Blame us, not the mfgs., for buying all these new fancy cars and their techy wizardy we do NOT need to drive a car.

Ninjadude
Feb 6, 2010 at 10:21 a.m.
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916- I wonder if these four people from this 911 call in a "finely engineered, high quality" Lexus (which is made by Toyota) would think as high of Toyota as you do?

http://www.youtube.com/watch?v=7MyxGUUtE...

Thats right, they won't have a chance to think anything since they were all killed due to Toileta's design flaw!

916WI
Feb 6, 2010 at 10:14 a.m.
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pubs--not embarrassed at all and no lying necessary either! My Japanese cars have been awesome. I have owned 5 Japanese cars since I made he jump from domestic autos, and I have loved them all:) Aside from replacing a valve cover gasket--I had a nickel sized drop of oil on my garage floor--I think I paid $20 for the gasket and installed it myself. Other than that, it's just scheduled maintenance and that is it. I do tend to get rid of them once they hit 150K though. That would equate to about 60K miles on an American car:) If I had a problem with a Japanese car I bought, I would say so and not spend more money on their products. I can't see ever buying another American car though. Aside from being burned by the junk they sold me in the past, they have the WORST resale values and their designs(with a few exceptions) are blah and boring.....

yourewelcome
Feb 6, 2010 at 10:03 a.m.
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The recall in itself isnt any big deal, they happen quite often. However, it does show that Toyota is no better than any other manufacturer. The times have caught up with them and they are just another spoke in the wheel. They are no longer the most reliable and most fuel efficient vehicle mfg. Still make good cars? Yes. But so do GM and Ford. Theyve come a LONG way in the las 5-10 years.

winterstinks
Feb 6, 2010 at 9:58 a.m.
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My son has a 2009 Corolla, he drives to Madison everyday. Now Toyota says they think it could be a computer problem?!? They also found out, only the Toyotas made in this country are experiencing this!! Huh?

yourewelcome
Feb 6, 2010 at 9:57 a.m.
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hmmmm....... gee I dont know. Maybe FIX THE PROBLEM in a timely manner? Makes sense to me.

Brauntosaurus
Feb 6, 2010 at 9:46 a.m.
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"That is actually what they were telling people to do on an interview on CNN yesterday."

What would your suggestion be instead, then?

yourewelcome
Feb 6, 2010 at 9:33 a.m.
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Im glad youre content with the "apology". LMAO! "Im sorry our cars can kill you, well get it fixed in the next month or two, thank you." In the meantime, if your car accelerates for no reason just put it in neutral and pull off in a safe place. HAHAHA That is actually what they were telling people to do on an interview on CNN yesterday.

yourewelcome
Feb 6, 2010 at 9:31 a.m.
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Brauntosaurus, Toyota is moving quickly? Are you KIDDING me? They have been getting dragged through the mud all over the news for the delay in finding a solution for this. Has been regarded as one of the worst responses to a serious problem ever. Not to mention that they knew about a possible problem for a few years and said NOTHING about it.

yourewelcome
Feb 6, 2010 at 9:30 a.m.
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Glad we traded our Toyota in and went back to Ford. That experiment with Toyota was the worst idea ever. First it was a wheel bearing, then ANOTHER wheel bearing, then the window motor, then the heater, then the sunroof motor, what a joke! Got the new Ford edge and absolutely LOVE it! Toyota may have been percieved as more reliable in the past, when the Big 3 werent making very good quality cars. Things, now, however have changed I believe. Well, with the exception of Chrysler, theyre still junk.

Brauntosaurus
Feb 6, 2010 at 9:28 a.m.
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Yeah, like GM/Ford/Chrysler never had a recall before, right?

At least Toyota is moving quickly to fix the issue, and the head of the company issued an apology. When did GM ever apologize for their mistakes, or for closing the Janesville GM plant?

RetiredAirForce
Feb 6, 2010 at 9:13 a.m.
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Interesting how the GM town laughs over a Toyota quality issue. I paid a hefty price on a Tahoe built in Janesville, then had to take it in for a recall to avoid a potential fire hazard.

All makes/models will eventually have problems....

proartist
Feb 6, 2010 at 9:09 a.m.
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Name an industry that hasn't had a recall! Toyota will retain customer loyalty because owners have known decades of producing a quality product, reliability, gas mileage, and being pro-active listening to what consumers want. All products that are mass manufactured will have problems at some time. In the end it's product superiority and how recalls are resolved that will retain customers - not being compared to other products on the market regardless of where they're produced.

fwdjvl
Feb 6, 2010 at 8:52 a.m.
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So much for Toyota's superior quality. LOL!!!!

woody
Feb 6, 2010 at 8:30 a.m.
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pubsrus
Feb 6, 2010 at 8:11 a.m.
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pubsrus
Feb 6, 2010 at 8:05 a.m.
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Hey 916, I love the way everybody that buys a Jap car, it is always trouble free. Well we are finding out now what we knew all along. They have as many troubles as any other car and the people who buy them are either too embarrased to admit it or just plain lie about it. Which is it in your case????

916WI
Feb 6, 2010 at 7:39 a.m.
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Here we go with the Japanese car bashing again.....The faulty pedals were manufactured CTS--an American company based in Indiana. If Toyota was smart they would have used Japanese suppliers and kept production in Japan. In order to market their products as supporting American jobs and American manufacturing, this is what they have to deal with. My Toyota cars have been perfect, but the only ones I will buy are manufactured in Japan. It looks like Ford is also recalling vehicles using gas pedals made by this same manufacturer, should we start bashing them now for continuing to make the typical American POS vehicles that we have become accustomed to??:)

skeeterxs170
Feb 6, 2010 at 12:36 a.m.
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Please take your foreign pos to the dealer and get it fixed! I don't want to be at a stop sign and all of a sudden get hit because you have to much faith in your car proforming correctly! I live in Kc Mo. and the dealers down her are doing repairs! However you don't have to do anything at all, but when you hear the 911 call you may want to change your mind on what might to be come! Scary stuff!

Unidentified
Feb 6, 2010 at 12:31 a.m.
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I'm so tempted to slap a "How's that break pedal" bumper sticker on the back of my Pontiac. Maybe now Toyota drivers will come down off their high horse after years of bashing domestic auto makers. The worst recall in automotive history and it's not even finished. From what I've read, most people think it's related to the computer systems. Hopefully for people's safeties sake, the break pedal will fix the problem. Obviously the floor mat wasn't the problem. The Prius is next on the governments investigative list. I'll get a "How's that breaking system" sticker for that recall.

woodsman
Feb 5, 2010 at 10:46 p.m.
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Do you people get a toll free number to call japan when you need something??? LOL LOL LOL LOL Buy American!!

916WI
Feb 5, 2010 at 9:55 p.m.
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All of my Toyota cars have been amazing. My car doesn't fall under this recall, but I am sure the company will do right by the owners.........

musiclastsalifetime
Feb 5, 2010 at 9:20 p.m.
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Well I called over week ago and the service dept took my name, number, and email and was going to notify me when it was available. I've been sent emails from other Toyota dealers but never heard a word from Hesser. No wonder most Toyota owners shop else where.

woodsman
Feb 5, 2010 at 8 p.m.
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WOW headlines in my town,General Motors Town!! Who really cares about the Toyota crap!! Deserves you right for buying that crap.

frogger
Feb 5, 2010 at 5:52 p.m.
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"“It’s slow,” he said. “It just seems that people are locked up and frozen. They’re not doing anything"

How does it feel to join the rest of the crowd?
My opinion is it wont hurt them as much as they are saying on the radio. It seems Toyota owners are pretty loyal but people will turn on you for much less. They may do a wait an see just like everybody else thinking about buying any car.

pubsrus
Feb 5, 2010 at 5:43 p.m.
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Toyota---moving forward. Boy does that take on a whole new meaning!!! It should now be toyota moving forward and can't stop.

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