Water bill address change not a scam

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Jake Magee
Thursday, April 27, 2017

JANESVILLE—What Janesville city officials feared last week was a water bill scam wasn't a scam after all, officials told The Gazette on Thursday.

On April 20, the city issued a news release stating residents had received "fraudulent utility bill payment notices" that indicated the city had changed its address for paying utility bills to a Menomonee Falls location. The notices included an invalid phone number, according to the release.

The notices were sent to Janesville mobile home park residents whose bills are handled by a third-party company. The company, Rockvale Community Office for Asset Development, had moved its corporate office to a new location, hence the address change. The company's phone lines were down during the move, a company spokeswoman said.

Some mobile home park residents were confused because they thought Janesville, not an organization at a Menomonee Falls address, should bill them for water, Janesville clerk-treasurer office officials said.

The city published the release warning of the potential scam to err on the side of caution, officials said.

Last updated: 11:48 am Thursday, April 27, 2017

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