Janesville police note computer-repair phone scam

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Frank Schultz
Friday, March 17, 2017

JANESVILLE—If someone calls to say he has noticed your computer is running slowly, he's lying.

Janesville police recently heard from a AAA insurance agent who said some older customers had received such calls.

The caller offers to fix the problem remotely and asks for credit card information, said police Sgt. Aaron Ellis.

Residents have reported a spate of such calls here lately, Ellis said, suggesting the scammers are targeting this area code.

Ellis said legitimate local computer repair businesses exist, but he knew of none who call people to drum up business, and in any case, there is no way to determine how someone's computer is running.

Ellis noted the similar Microsoft scam, which has been around for years, in which a caller claims to be from the software company and offers services.

“I would trust someone local rather than someone over the phone who is asking for a credit card,” Ellis said.

Police advise checking with the Better Business Bureau at bbb.org/wisconsin to verify the legitimacy of a business before paying someone who calls on the phone.


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